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Our Company and its associates respect
your right to privacy and wish, therefore, to inform you how we deal with your personal data.
Protection of personal data is of great importance to many internet users and an important basis
for a pleasant and satisfactory use of the internet.
Customer and web site-visitor questions and considerations regarding data protection are taken
very seriously by us. We assure you, both as PCB purchasers as well as visitors to our web site,
that we do not collect any of your personal data unless you have specifically placed it at our
disposal. We use the information you provide to execute orders and to make your PCB purchase as
simple as possible.
On no account do we collect personal data referring to race or ethnic background, political opinion,
religious or philosophical views, union membership, health or sex life. We collect no personal
data whatsoever from persons merely visiting our web site, unless the web site visitor expressly
and purposely places it at our disposal.
Please note that our web sites contain links to other web sites. We accepts no responsibility for
the data protection compliance, data protection statements and contents of those other web sites.
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| Which data do we collect? |
 
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The data you provide is recorded in a client
account which only you may access. Although the use of the data is restricted exclusively to the
execution of your order, we record it in order to enable you to monitor the current status of your
order , as well as to facilitate follow-up orders and easy access to information and offers.
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| Can a customer see his recorded data? |
 
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Yes. The recorded data can
be called up at any time by selecting "shopping basket" from the menu, "my orders" and "history".
It is also possible to update the data there in order to prevent any delivery difficulties. We
will, of course, also provide you with information regarding your customer data by telephone or
email.
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| Which security measures are in place to protect our
data? |
 
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Protection of all personal
data which we receive from visitors to our web site and from our customers is a vital element of
our company philosophy. We assure you that our security measures protect your personal data from
loss, misuse or alteration.
As is the case with all transfers via the internet, there is however always a remaining risk, also
when sending personal data. To protect your customer account from access by third persons, we offer
the possibility of protecting your customer account with a password. This password is known only
to you and no one, including our employees, has knowledge of it.
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Our company and their associated companies
pass data exclusively to such service providers required for the execution of orders, such as parcel
couriers. Providing addresses intentionally to third parties, especially to address traders or
other companies is out of the question.
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| Can the government demand data disclosure? |
 
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If legal regulations exist
whereby data must be passed on to local, state, national or international governmental authorities,
we comply (e.g. providing the Export Control Authorities with the identity of a purchaser of specific
PCB products according to our export permits).
A dditionally, we can disclose information in order to check or prevent illegal activities or suspicion
of fraud, or to initiate respective counter measures.
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| What is your policy on surveys? |
 
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We occasionally request details from our
customers when undertaking a survey. Participation in such surveys is voluntary and the customer
is entirely free to decide whether he provides us with the information or not.
The survey data is used to supervise and improve the use of this web site, as well as to improve
our services and products.
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| Can we cancel your occasional messages and your newsletter? |
 
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Occasionally we inform our trusted partners
and suppliers, as well as our customers about new products and technical procedures by newsletter.
If you no longer wish to receive these messages, please contact us at the address given at the end of
the Data Protection Statement to cancel the newsletter service.
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| Can recorded data be deleted? |
 
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You may at any time revoke your agreement
for us to record your data. If you wish your data to be deleted, simply email us and our staff
will delete your data from our databank.
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Our order system uses a so-called session
cookie. This cookie is a text file which has a specific number by which you are known during the
actual visit. This number enables your shopping basket to hold exactly the products that you have
placed in it.
There is no automatic recognition on a repeat visit, nor are the pages you have viewed recorded
in your customer account. If you do not wish to have any cookies, simply deactivate cookies in
your browser. Our system undertakes steps for you to continue using our information and order services
effortlessly.
Additionally, JavaScript should be activated in your browser.
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| Are there any exceptions to these data protection
regulations? |
 
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Data which a user independently provides
to other users, such as in the areas: guest book, link yourself or the discussion forum, are not
included in the above definitions.
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We welcome and value and questions and
suggestions regarding data protection. We can be reached here.
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Security lapses during email
communications are possible. For instance, emails en route to our office staff may be detained
and read by experienced internet users.
If we receive an email from you, we assume that this permits us to answer you by email. If not,
we need express instructions from you as to which form of communication you wish.
If desired, we are able to cipher messages with the usual encryption standards (e.g. PGB).
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